Everything you need to know about sizing, care, shipping, and more
Find the perfect fit for all hat styles
Keep your custom hats looking their best
Find answers to common questions
Delivery options and tracking details
Find the perfect fit for all hat styles
Our comprehensive sizing guide helps you choose the perfect hat for any style and fit preference.
Please note that sizing can vary between different hat styles and brands. For the most accurate sizing information for a specific brand or style, please contact our support team.
| Size | Measurement | Description |
|---|---|---|
| One Size | 22.5" - 24" | Adjustable with snapback or strap closure |
| Youth | 20" - 22" | Adjustable sizing for children |
| Size | Measurement | Description |
|---|---|---|
| XS | 6 5/8" (21 1/8") | Extra Small |
| S | 6 3/4" - 6 7/8" (21 1/4" - 21 5/8") | Small |
| M | 7" - 7 1/8" (22" - 22 3/8") | Medium |
| L | 7 1/4" - 7 3/8" (22 3/4" - 23 1/8") | Large |
| XL | 7 1/2" - 7 5/8" (23 1/2" - 23 7/8") | Extra Large |
| XXL | 7 3/4" - 8" (24 1/4" - 25 1/4") | Double Extra Large |
Keep your custom hats looking their best
Proper care extends the life of your custom hats and keeps them looking professional.
Find answers to common questions
Find answers to our most frequently asked questions about custom headwear.
Our minimum order is 12 pieces for all headwear styles and decoration types.
We charge a flat fee for setup and digitization on orders under 24 pieces. However, orders of 24+ pieces receive FREE setup and digitization - a significant savings! This applies to all decoration types and you can mix and match styles to reach the 24-piece threshold.
Standard production is 10-15 business days after artwork approval. Rush orders are available for 5-7 days with additional fees.
Digital mockups are free for all orders. Physical samples start at $59, and this fee can be waived for orders with 36 or more units.
We prefer vector files (.AI, .EPS, .PDF) but can also work with high-resolution raster files (.JPG, .PNG, .PSD).
We offer direct embroidery, 3D puff embroidery, leather patches, PVC patches, woven patches, heat transfer printing, and much more. We frequently test and add new capabilities as the industry and technology advance.
Yes! We can produce multiple colorways of the same design within the same order.
Custom woven or printed labels can be added for orders of 75+ pieces.
We have access to hundreds of thread colors and can match Pantone colors closely.
We offer ground shipping (5-7 days), 2-day express, and overnight shipping within the US. International shipping available upon request.
Yes, we ship worldwide. International shipping rates and customs duties vary by destination.
Custom decorated items are final sale unless there are manufacturing defects. Quality issues must be reported within 7 days of delivery.
Hats are individually bagged and shipped in sturdy boxes to prevent damage during transit.
Delivery options and tracking details
We work with trusted carriers to ensure your custom hats arrive safely and on time.
You'll receive an email with tracking number once order ships
Track packages directly through carrier websites
Sign up for text alerts for delivery updates
Contact customer service for any delivery issues
Our team is here to help with any questions you have about custom headwear, shipping, or placing an order.