Last updated: December 8, 2025
By accessing or using the Altacap website and services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not use our services.
These Terms apply to all visitors, users, and others who access or use our services, including customers purchasing custom headwear products.
Minimum order quantities vary by product and decoration method:
We strive to ensure all product descriptions and images are accurate. However, we do not warrant that descriptions are error-free, complete, or current. All colors shown are approximations and may vary due to manufacturing processes.
Applicable sales tax will be added to your order based on your shipping location. Shipping fees are calculated based on order weight and destination.
Custom-decorated products are final sale and not eligible for returns, exchanges, or refunds except in cases of manufacturing defects or errors on our part.
Stock items without customization may be returned within 30 days in unused condition, subject to a 15% restocking fee.
All website content, including text, graphics, logos, and images, is owned by Altacap or our licensors and protected by copyright laws.
To the maximum extent permitted by law, Altacap shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
We shall not be liable for any failure to perform our obligations due to circumstances beyond our control, including but not limited to acts of God, war, terrorism, government action, labor disputes, or material shortages.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.